Patent application number | Description | Published |
20080235065 | Methods and Apparatus for Implementing a Flexible Multi-User Advance Reservation System Where Reservation Requests are Specified in Terms of Multiple Options and Where Each Option Has an Associated Business Value - The present invention concerns methods and apparatus for implementing a multi-user advance reservation system where reservations are specified in terms of flexible constraints, inflexible constraints and business values. The specification of reservations in this manner allows an entity managing the reservation system to arbitrate among reservations received from a user population with a view toward maximizing business value across the user population. In methods and apparatus of the present invention, penalties and rewards associated with various reservation outcomes can be specified in reservations to assist in business value maximization. In an example, a reservation having a low business value may be declined when there is a significant possibility that a reservation having a high business would be submitted during the pendency of service delivery to the user issuing the reservation with a low business value. | 09-25-2008 |
20080235761 | AUTOMATED DISSEMINATION OF ENTERPRISE POLICY FOR RUNTIME CUSTOMIZATION OF RESOURCE ARBITRATION - A system and method for disseminating policies to multiple policy-based components includes a policy producer which generates a group of policies to be enforced. A policy disseminator classifies each policy with a type, and for each policy type, the policy disseminator identifies policy-based components that handle a corresponding policy type. The policy disseminator sends specific policy types from the group of policies to each policy-based component that can handle that specific policy type. | 09-25-2008 |
20080256299 | System and Method for Achieving Different Levels of Data Consistency - A system and method for maintaining consistency in a system where multiple copies of an object may exist is provided for maintaining consistent copies. Consistency is maintained using a plurality of consistency policies in which at least one consistency policy results in different performance than a second consistency policy. A consistency policy is selected from the plurality consistency policies for each object to improve system performance. | 10-16-2008 |
20080263554 | Method and System for Scheduling User-Level I/O Threads - The present invention is directed to a user-level thread scheduler that employs a service that propagates at the user level, continuously as it gets updated in the kernel, the kernel-level state necessary to determine if an I/O operation would block or not. In addition, the user-level thread schedulers used systems that propagate at the user level other types of information related to the state and content of active file descriptors. Using this information, the user-level thread package determines when I/O requests can be satisfied without blocking and implements pre-defined scheduling policies. | 10-23-2008 |
20090292825 | METHOD AND APPARATUS FOR IN-KERNEL APPLICATION-SPECIFIC PROCESSING OF CONTENT STREAMS - An embodiment of the invention transfers content between one or more input streams and one or more output streams via an application running on a host system. A kernel-level service is provided which is adapted to perform application-specific processing and which attends to transfer of content from at least one input stream to at least one output stream. With the kernel-level service, an operation is performed for the collection of at least one input stream and at least one output stream via: performing application-specific processing; and attending to the transfer of content from at least one input stream to at least one output stream. | 11-26-2009 |
20120259962 | REDUCTION OF ALERTS IN INFORMATION TECHNOLOGY SYSTEMS - Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure. | 10-11-2012 |
20130132551 | REDUCTION OF ALERTS IN INFORMATION TECHNOLOGY SYSTEMS - Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure. | 05-23-2013 |
20130198116 | LEVERAGING USER-TO-TOOL INTERACTIONS TO AUTOMATICALLY ANALYZE DEFECTS IN IT SERVICES DELIVERY - An approach is presented for identifying related problem tickets in an information technology (IT) environment. User interactions with a computer program are stored. The user interactions include inputs to the computer program to search for problem tickets issued in the IT environment that have the same characteristics. One or more user interaction patterns within the user interactions are recognized. A user interaction pattern of the one or more user interaction patterns is selected based on an evaluation of effectiveness of each of the one or more user interaction patterns. Based on the user interaction pattern, a rule is generated for determining which problem tickets in the IT environment share a common characteristic. The rule is applied to additional problem tickets issued in the IT environment to identify which of the additional problem tickets share the common characteristic. | 08-01-2013 |
20140053072 | AUTOMATED, CONTROLLED DISTRIBUTION AND EXECUTION OF COMMANDS AND SCRIPTS - Distributed execution of commands and scripts may comprise a script execution manager having access to a library of executable objects comprising at least one or more of commands or scripts or combination of commands and scripts. A script execution console may be operable to present a graphical user interface for selecting an executable object from the library to execute and for selecting one or more managed computers, on which to execute the selected executable object. The script execution console may be further operable to present a dynamically updated collation of results from execution of the selected executable object. One or more script execution agents may be operable to run on the selected respective one or more managed computers and further operable to communicate with the script execution manager. | 02-20-2014 |
20140053073 | AUTOMATED, CONTROLLED DISTRIBUTION AND EXECUTION OF COMMANDS AND SCRIPTS - Distributed execution of commands and scripts may comprise a script execution manager having access to a library of executable objects comprising at least one or more of commands or scripts or combination of commands and scripts. A script execution console may be operable to present a graphical user interface for selecting an executable object from the library to execute and for selecting one or more managed computers, on which to execute the selected executable object. The script execution console may be further operable to present a dynamically updated collation of results from execution of the selected executable object. One or more script execution agents may be operable to run on the selected respective one or more managed computers and further operable to communicate with the script execution manager. | 02-20-2014 |
20140244816 | RECOMMENDING SERVER MANAGEMENT ACTIONS FOR INFORMATION PROCESSING SYSTEMS - One or more embodiments identify server management actions for resolving problems associated with one or more nodes in information technology infrastructure. In one embodiment, a node-ticket record for an information processing node associated with at least one problem ticket is generated. A set of node-ticket clusters is queried based on the node-ticket record. Each of the set of node-ticket clusters maps a set of server management actions to set of historical node-ticket records associated with the node-ticket cluster. The set of server management actions was previously performed to resolve at least one operational problem associated with at least one information processing node. At least one set of server management actions associated with at least one of the set of node-ticket clusters corresponding to the node-ticket record within a given threshold is identified based on the querying. | 08-28-2014 |
20150033077 | LEVERAGING USER-TO-TOOL INTERACTIONS TO AUTOMATICALLY ANALYZE DEFECTS IN IT SERVICES DELIVERY - An approach is presented for identifying related problem tickets in an information technology (IT) environment. A pattern of actions included in interactions with a computer program is determined to be effective at proactively preventing a problem in the IT environment based on a frequency at which user(s) performed the interactions which perform text and statistical analyses of content of historical problem tickets. A script based on the pattern of actions is generated. A root cause of the problem is determined based on the text and statistical analyses. Responsive to a receipt of a new problem ticket, the script is executed to automatically perform the pattern of actions. The new problem ticket is classified as being in a group of problem tickets which are related to the problem and included in the historical problem tickets. The new problem ticket is determined to specify the problem which has the root cause. | 01-29-2015 |