Patent application number | Description | Published |
20080317232 | System and Method for Automatic Call Back Using Availability Information - A system and method are provided for controlling execution of a call back to a called party, comprising determining availability status of the called party, evaluating compatibility of the availability status with initiating call back to the called party, and in the event the availability status is compatible with call back then initiating the call back to said called party. | 12-25-2008 |
20090013032 | CONFIGURATION OF IP TELEPHONY AND OTHER SYSTEMS - A method for configuring a network device is provided comprising connecting the device to a local area network that is connected to a wide area network and detecting that the device has not been configured. The method also comprises accessing within the device a pre-defined address of a configuration server located on the wide area network and sending a configuration request for a service. The configuration request is sent from the telephone to the configuration server. The configuration request includes a network identifier locating the device on the local area network within the wide area network. The method also comprises receiving the configuration request at the configuration server and preparing a configuration profile for the device at the configuration server. The configuration profile includes i) a service address for the device, ii) a wide are network address for a service provider that will provide the service. The method also comprises sending the profile to the device from the configuration server activating the profile in the device such that the device is configured access the service via the service provider. | 01-08-2009 |
20090013062 | CONFIGURATION OF IP TELEPHONY AND OTHER SYSTEMS - The present specification provides a system for the configuration of multiple devices on a local network. The system can permit configuration by unskilled personnel. The configuration is resilient in that the devices can cooperate to preserve configurations for devices which are temporarily removed. The system includes a local configuration server which will restore the configuration of previously configured devices as they return to the network, or assist newly connected devices in obtaining initial configuration. The local configuration server can be a component of an already existing end user device, or can be a separate entity, and can be elected from the set of all so capable devices present in the network. The currently active local configuration server can be configured to distribute current data to other devices capable of serving as the local configuration server in the network, for resiliency, in case of failure or disconnection and to allow for a new device to be elected. For resiliency across power failures and other causes of local network failure, a network-based aggregator is also described. Local configuration servers can register their configurations of all network devices on the aggregator. The aggregator can restore these configurations to the relevant local configuration server on recovery from local network failures. With this capability, the aggregator can provide a path whereby network-based configuration servers can mange configurations on all devices. | 01-08-2009 |
20090028163 | DISTRIBUTED NETWORK MANAGEMENT - This specification can provide resource allocation in peer-to-peer networks. This specification describes techniques whereby individual resources can in certain circumstances share their local views to create a network-wide view. The use of a performance manager facilitates this sharing. The sharing of fault information both access multiple devices and for a single device across restarts is also provided. A network-based aggregator for performance and fault analysis is also provided so that complex analysis algorithms can be provided centrally to assist network performance management. | 01-29-2009 |
20090150523 | Configuration of IP telephony and other systems - The present specification provides a configurable end-user device comprising a computing environment comprising at least one central processing unit, volatile storage, non-volatile storage, and a network interface interconnected by a bus. The network interface is connectable to one or more other end-user devices via a local area network. The end-user devices, including the configurable end-user device, for accessing at least one service that is available on a wide area network connected to the local area network. The configurable end-user device having a configuration profile storing user-associated feature sets associated with respective log-in data, each user-associated feature set defining how the configurable end-user device is to be configured when the respective log-in data is received at the configurable end-user device. Furthermore a user configuration profile server, a local configuration profile server and an aggregator are provided for storing copies of configuration profiles. | 06-11-2009 |
20090177764 | Method, apparatus and system for modulating an application based on proximity - A method, system and apparatus for modulating an application associated with at least one of a first communication device and a second communication device is provided. Proximity between the first communication device and the second communication device is determined. The application associated with at least one of the first communication device and the second communication device is modulated based on the proximity. | 07-09-2009 |
20090177782 | System and method for associating communication devices - A system and method of associating at least two communication devices is provided. First information identifying a first communication device and second information identifying a second communication device is received via a link layer protocol over a data network. It is determined if the first communication device and the second communication device are co-located based on first link layer data associated with the first communication device and second link layer data associated with the second communication device. An association is triggered between the first information and the second information if the first communication device and the second communication device are determined to be co-located. | 07-09-2009 |
20100150324 | Method and apparatus for managing voicemail in a communication session - A system, method and apparatus for managing voicemail in a communication session between a sending communication device and a receiving communication device are provided. It is determined at the receiving communication device that a voicemail is to be created. The voicemail based on content received via the sending communication device. The voicemail is recorded. The voicemail is caused to be stored at resources associated with the sending communication device. | 06-17-2010 |
20100174560 | Method, system and apparatus for assembling data associated with an emergency call event - A method and apparatus for assembling data associated with an emergency call event is provided. A location of a communication device is determined based on a device identifier conveyed via an emergency call, responsive to determining that the emergency call has occurred in a communication network, originating from the communication device. A database is accessed to determine first contextual data associated with the communication device using the device identifier. The location of the communication device and the first contextual data is provided in a format processable by a computing device associated with an emergency response team. | 07-08-2010 |
20100189094 | System and method for transition of association between communication devices - A system and method of providing an assignable registration between a device and a user for IP telephony, wireless telephony and other forms of collaborative systems is provided wherein loss of association is detected and a policy language is used to capture and execute user preferences in the event of such loss. A method and system are also provided for utilizing coupling between a thin client and a telephone to provide for device association. | 07-29-2010 |
20100246806 | Integrated thin client and telephony device - A telephony apparatus connectable to a communication network and printed circuit board are provided. The telephony apparatus includes a package having a telephone footprint and comprising at least one connector to the communication network; a thin client device housed within the package, the thin client device connectable to a thin client display and a thin client input device; a stimulus telephony device housed within the package, the stimulus telephony device comprising a telephony display and telephony input device, the stimulus telephony device connectable to an audio input device; and the thin client device and the stimulus telephony device are further connectable to the communication network via the at least one connector. | 09-30-2010 |
20100322394 | Method, system and apparatus for storing voicemail - A method and apparatus, and system for storing voicemail data are provided. Voicemail data is generated at a telephony device engaged in a communication session with a calling telephony device, the voicemail data comprising a voice message. E-mail data is then automatically generating after the voicemail data is generated, the e-mail data comprising data identifying the voicemail data, the e-mail data further comprising the voicemail data. The e-mail data is then transmitted to a network address associated with a remote e-mail server, such that the e-mail data, including the voicemail data, is stored at the remote e-mail server. | 12-23-2010 |
20110051910 | Method and apparatus for Forwarding Voicemail - A method and apparatus for forwarding voicemail is provided. A voicemail server determines that voicemail data stored in a memory device has been classified as urgent, the voicemail data for forwarding to a recipient communication device. Availability data associated with the recipient communication device is processed to determine an availability of the recipient communication device. If the availability data is indicative that the recipient communication device is available for receiving calls, then the voicemail data is provided to the recipient communication device. | 03-03-2011 |
20110084832 | System and method for location detection and management of uncertain information thereof - The system provides approximations of a person's location to interested parties wherein the approximations are based upon a detection device's location and inherent inaccuracies related to that detection device. The system can evaluate location information from multiple detectors and approximate the location using and combining that information. The system can provide a confidence level for that determination. The system can also degrade confidence levels assigned to the location as a function of time. Each location can include a hierarchy of subtypes with each subtype including a precision level, the precision level associated with an accuracy level of a detector involved for placing a person within that particular location. When a detector receives location information, the system described herein can traverse through the locations and their associated precision levels to approximate the correct type of location within the hierarchy using the accuracy level of the detector. | 04-14-2011 |
20110087688 | System and method for creation and management of location information - A system and method for creation and management of user location policies and data. Generally described, the system provides for automated tools and personal tools that can alleviate the onerous and expensive task of updating location data and location based policies. The automated tools can use existing information within company databases to create and manage standard user locations. The personal tools can allow the user to personally create manage their own locations through a graphical user interface. The automated and personal tools can utilize global positioning system information to track the current location of the user. The information can be used to determine physical locations to a certain degree. | 04-14-2011 |
20110150191 | Method and apparatus for call handling - There is provided a system and method of call handling comprising a first communications device having an acceptor of call purpose from a first party for a call, a communications channel including a conveyor of call purpose and a second communications device coupled to the first communications device via the communications channel and having a presenter of call purpose to a second party. | 06-23-2011 |