Patent application number | Description | Published |
20130057854 | OPTICAL SIGNAL MEASUREMENT DEVICES - A device includes a female connector to receive a male network connector of a network conduit, and a first male connector optically communicating with the female connector, where the first male connector includes a first indicator that identifies a first wavelength optical signal. The device also includes a second male connector optically communicating with the female connector, where the second male connector includes a second indicator that identifies a second wavelength optical signal. The device further includes a wavelength splitter to receive an optical signal from the network conduit via the female connector, provide the optical signal to the first male connector when the optical signal corresponds to the first wavelength optical signal, and provide the optical signal to the second male connector when the optical signal corresponds to the second wavelength optical signal. | 03-07-2013 |
20130065599 | INTERFERENCE MANAGEMENT - In a network containing a macro base station and wireless access points within the range of the macro base station, information from wireless access points are used to change the quantity of almost blank subframes delivered by the macro base station, adjust the cell range extension area of one or more of the wireless access points, or provide instructions to alter the number of wireless access points. The information is analyzed. The analysis allows determination of a capacity gain associated with using the wireless access points within an area associated with the macro base station and whether the capacity gain provides at least a threshold amount of gain permitting the macro base station and the wireless access points to provide service to mobile devices within the area. | 03-14-2013 |
20130090851 | NAVIGATION BASED ON POPULAR USER-DEFINED PATHS - A device receives, from one or more user devices, one or more user-defined paths associated with a starting point and a destination point, and receives, from the one or more user devices, information associated with the one or more user-defined paths. The device also aggregates the one or more user-defined paths and the associated information, and determines one or more popular paths based on the aggregation of the one or more user-defined paths and the associated information, where the one or more popular paths are capable of being utilized by the one or more user devices for selection of a path for navigation. | 04-11-2013 |
20130100804 | DATA OFFLOADING AT WIRELESS NODE - A method performed by a wireless node includes receiving a data flow associated with user devices; performing a packet inspection of the data flow; determining whether a network address of the wireless node matches another network address associated with the data flow; converting the other network address to a layer 2 identifier when the other network address matches the network address; establishing a bearer link within the wireless node based on the layer 2 identifier; and offloading the data flow from layers of a network, which are higher relative to the wireless node, to the bearer link, wherein the data flow does not traverse the layers. | 04-25-2013 |
20130103221 | REMOTE ENERGY MANAGEMENT USING PERSISTENT SMART GRID NETWORK CONTEXT - A device may include a memory to store control policies set for a network of smart grid. devices connected to a power grid, the control policies including an energy consumption threshold associated with the network of smart grid devices; and a processor configured to obtain network content including energy consumption data associated with the network of smart grid devices, compare the energy consumption data to the energy consumption threshold associated with the network of smart grid devices, generate a first instruction with respect to energy consumption associated with network of smart grid devices, and generate a second instruction with respect to replenishment of unforced capacity associated with the network of smart grid devices. | 04-25-2013 |
20130138367 | REMOTE POWER OUTAGE NOTIFICATION - Power outages and restorations at telecommunications subscribers' premises can be automatically detected and reported in a manner that is sensitive to subscriber privacy concerns. A server device receives, from a network terminal device installed at a subscriber premise, an alert that the network terminal device has lost primary power from a power grid. The server device determines a physical address of a location for the network terminal and associates the physical address of the network terminal location with particular power grid equipment. The server device determines whether a power outage of the power grid has occurred and outputs a notification of the power outage associated with the particular power grid equipment when the power outage is determined to occur. | 05-30-2013 |
20130138821 | Method and System for Providing Call Waiting Features in a SIP-Based Network - A method that includes receiving a first call request from a second user to a first user, establishing a first dialog between a network element and the first user, establishing a second dialog between the network element and the second user, establishing a third dialog between the network element and a third user in response to a second call request from a third user, establishing a fourth dialog between the network element and the first user as a result of establishing the third dialog, waiting for a response from the first user in the fourth dialog and receiving one or more indications of actions from the first user to manage the disposition of the second call request. | 05-30-2013 |
20130163744 | APPARATUSES, METHODS AND SYSTEMS FOR ACCESSING A NEW CUSTOMER SERVICE REPRESENTATTIVE AND FOR MONITORING CUSTOMER SERVICE - This disclosure details the implementation of methods, systems and computer program products for a customer satisfaction engine (CSE). Embodiments of the CSE allow callers to key in customer satisfaction data using a rating system and/or to change customer service representatives (CSR) during the course of a customer service call rather than after the call has ended. Caller generated ratings may be stored in a database in association with the respective CSR profile for later access, analysis, and/or review. CSE embodiments may also allow customers to log in to a website and view operations made by the CSR as a service call progresses. CSE systems may provide for improved customer service and allow companies improved efficiency, monitoring and reporting of CSR performance. | 06-27-2013 |
20130173335 | LIFESTYLE APPLICATION PLATFORM - A lifestyle application platform receives consumer information from a user device associated with a consumer, where the consumer information includes preference, demographic, identity, relationship, transactional, and location information associated with the consumer. The lifestyle application platform creates a consumer profile for the consumer based on the consumer information, and receives enterprise information from an enterprise device associated with an enterprise, where the enterprise information includes consumer interaction, transaction, and wish list information associated with the enterprise. The lifestyle application platform performs an analysis of the consumer information and the enterprise information, and provides, to the user device, notifications, reports, and offers, associated with the enterprise and relevant to the consumer, based on the analysis. | 07-04-2013 |
20130173336 | LIFESTYLE APPLICATION FOR CONSUMERS - A user device receives consumer information from a consumer, where the consumer information includes preference information, demographic information, identity information, relationship information, and location information associated with the consumer. The user device provides the consumer information to a lifestyle application platform, and receives, from the lifestyle application platform, a consumer profile for the consumer based on the consumer information. The user device receives, from the lifestyle application platform, notifications, reports, and offers, associated with an enterprise and relevant to the consumer, based on the consumer profile, and provides the notifications, reports, and offers for display to the consumer. | 07-04-2013 |
20130173337 | LIFESTYLE APPLICATION FOR ENTERPRISES - An enterprise device receives, from a lifestyle application platform, consumer profile information for a consumer associated with a user device, where the consumer profile information is relevant to an enterprise associated with the enterprise device. The enterprise device provides a portion of the consumer profile information to other enterprise devices associated with other enterprises, and receives additional consumer profile information from the other enterprise devices. The enterprise device creates enterprise information based on the consumer profile information and the additional consumer profile information, where the enterprise information is relevant to the consumer. The enterprise device provides the enterprise information to the lifestyle application platform, and the lifestyle application platform provides the enterprise information to the user device. | 07-04-2013 |
20130188783 | EMERGENCY TEXT COMMUNICATIONS - A system includes one or more devices connected to or within one of a group of emergency services networks. The one or more devices may generate a text message that includes information identifying a user device, information identifying a geographic location of the user device, and information identifying a particular emergency services network of the group of emergency services networks; establish, based on the text message, a text-based communication session between the user device and a call taker device within the particular emergency services network; store session information regarding the text-based communication session; receive a subsequent text message; and transmit the subsequent text message to the call taker device based on the session information. | 07-25-2013 |
20130191533 | SERVER RESOURCE MANAGEMENT, ANALYSIS, AND INTRUSION NEGATION - A console host and intrusion negation system (CHAINS) includes a host component and a console component. The host component monitors resources at a server. Resources that are becoming overloaded can be throttled back. Reports relating to resource usage may be transmitted to the console component. At the console component, resource reports from multiple host components may be viewed and managed. | 07-25-2013 |