Patent application number | Description | Published |
20090292700 | SYSTEM AND METHOD FOR SEMI-AUTOMATIC CREATION AND MAINTENANCE OF QUERY EXPANSION RULES - A system and method enable semi-automated generation of query expansion rules for searching a knowledge base. Candidate synonymy pairs are automatically extracted from queries made by users when searching a knowledge base. Synonymy rules are defined, based on the extracted candidate synonymy pairs, and may be context dependent. Query expansion rules based on the defined synonymy rules can then be exported to a storage medium for use in expansion of new user queries when searching the knowledge base. | 11-26-2009 |
20090310152 | PRINT MEDIATOR - A print mediator includes an interface module which serves as an interface for a document to be submitted for printing. The interface module communicates with an associated printing infrastructure for acquiring color rendering information for a print queue of the printing infrastructure. A reviewing application receives the acquired color rendering information and generates a visual representation of a document to be submitted for printing based thereon. Problems relating to color rendering by the printing infrastructure are detected and proposals for correction are presented to the submitter by the reviewing application. The user can review the proposals and accept or reject them as well as making annotations on the document. An analogous reviewing application is accessed by the print shop operator to review the document and submitter's annotations. | 12-17-2009 |
20100306645 | GUIDED NATURAL LANGUAGE INTERFACE FOR PRINT PROOFING - A guided natural language interface, a method for guiding a user in specifying a color problem with a document image, and a set of templates for use in the interface and method are provided. The interface includes computer readable memory which stores a set of issue description templates, each template being configured for guiding a user in formulating a problem statement characterizing, in natural language, a problem related to color identified in an input document. A natural rendering engine receives information input by a user and/or information input from an associated problem detector, and instantiates one of the templates in response thereto. The natural language rendering engine is configured for presenting the problem statement to the user as it is refined and communicating information based on the refined problem statement to an associated problem corrector. | 12-02-2010 |
20110141497 | SYSTEM AND METHOD FOR PRINT PROFILE SELECTION - A computer-based method and system for optimal print profile selection are provided. The method includes receiving a color document and print profiles into memory, identifying out-of-gamut regions within the color document, presenting the identified out-of-gamut regions to a user, receiving color accuracy requirements from the user for at least one out-of-gamut region, computing a color quality value for each of the at least one print profile based at least partially on the received color accuracy requirements, creating a ranked list comprising the at least one print profiles ranked at least partially according to the computed color quality value, and outputting the ranked list to a user terminal, a computer monitor, or computer memory. | 06-16-2011 |
20110310428 | SYSTEM AND METHOD FOR ENABLING AN ENVIRONMENTALLY INFORMED PRINTER CHOICE AT JOB SUBMISSION TIME - A system and method for facilitating environmentally informed print job selection are provided. The method includes assigning a status to each of a set of networked printers, the status of an operational printer denoting a printer as being one of at least awake, asleep, and waking up soon. The assigned status is provided to a graphical user interface, enabling a user to compare the status and/or environmental costs of printing with user selectable ones of the set of printers. | 12-22-2011 |
20130142322 | SYSTEM AND METHOD FOR ENHANCING CALL CENTER PERFORMANCE - A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator. | 06-06-2013 |
20140132976 | METHOD AND SYSTEM FOR MANAGING PRINT JOBS - A method and system for managing print jobs is disclosed. A received print job is compared with pending print jobs and executed print jobs, wherein the pending print jobs and the executed print jobs are stored in one or more print queues associated with one or more printing systems. Thereafter, one or more pending print jobs are suspended if the one or more pending print jobs are found similar to the received print job based on the comparison; or the received print job is suspended if the received print job is found similar to one or more of the executed print jobs, based on the comparison. | 05-15-2014 |
20140180651 | USER PROFILING FOR ESTIMATING PRINTING PERFORMANCE - A computer-implemented system and method compute a reference behavior for a user, such as a new user of a set of shared devices or services. The method includes acquiring usage data for an initial set of users of the devices and extracting features from the usage data. A model is learned with the extracted features for predicting a user role profile for a new user based on features extracted from the new user's usage data. The user role profile associates the user with at least one of a set of roles. A new user's usage data is received and, with the trained model, a user role profile is predicting for the new user based on features extracted from the new user's usage data. A reference behavior is computed for the user based on the predicted user role profile and the reference behaviors for roles in the set of roles. | 06-26-2014 |